Consumer Guide to the new MPS Code
As part of releasing the new code, the Communications Alliance have created a Consumer Guide to the MPS Code. This guide outlines:
– What is the Mobile Premium Services (MPS) Code 2012?
– What do I do if I have an issue with a Mobile Premium Service?
– How does the MPS Code protect me as a consumer?
If you are a Premium SMS provider, we recommend reviewing this Consumer Guide to familiarise yourself with recent consumer facing issues with PSMS.
As always, if you have any questions, feel free to get in touch.