Rules & Triggers

Systems so simple they manage themselves. Discover the power to build it your way.

• If A, then B
  With R&T you can create a series of infinite automated campaigns which respond to the simple logic: If this happens, then this should happen. See If A, then B in action for free
• Trigger it!
  When sending or receiving, from or to a number, whichever keyword you determine... you decide what will be the trigger! See Trigger it! in action for free
• FWD to email
  Set a rule to receive all your inbound SMS or delivery receipts in your email inbox. See FWD to email in action for free

• Forward to URL
  If you are using our SMS API, you can also create a rule to forward inbound SMS or DLRs to your company's URL. See Forward to URL in action for free
• Automatic replies
  You can set up automatic SMS replies to your inbound SMS, dependant on keywords or who it's coming from. See Automatic replies in action for free
• Unsubscribe rule
  As a default, we create an unsubscribe rule with the Keyword STOP. But you can customise it to include other not so polite keywords! See Unsubscribe rule in action for free
• Assign to group
  If you are running a competition, depending on the keyword your contacts reply with, you can assign them to different groups for future SMS communications. See Assign to group in action for free

Manage contacts

Never forget a face, never forget a number. Anywhere you go, take your network with you.

• Import contacts
  Whether you have a database of thousands of contacts, or a spreadsheet of your 50 employees, you can upload them all automatically with one click. See Import contacts in action for free
• Export contacts
  You can export your lists of contacts into a .csv file easily via our Online SMS Portal. See Export contacts in action for free
• Unsubscribe contacts
  You can set rules based on keywords to unsubscribe contacts that have chosen to opt out automatically. We'll make sure none of your campaigns go out to them, but you don't lose their history. See Unsubscribe contacts in action for free

• Group your contacts
  Break your database down into groups by stores, gender, location,... Then you can send targeted SMS offers with higher conversion! See Group your contacts in action for free
• Manage contacts across accounts
  You can manage contacts within one or multiple accounts. You can also decide whether unsubscribe rules apply to all accounts, within a hierarchy or within a specific set of accounts. See Manage contacts in action for free
• Custom fields
  If your database contains more information than our existing fields, you can use our custom fields to personalise your campaigns even further. It's all about that conversation. See Custom fields in action for free

Powerful reporting

Measure. Adjust. Succeed. Prove real results with pinpoint accurate reporting tools.

• Message status
  We'll let you know the status of every single sent SMS - on the spot. Whether it has been delivered to the carrier, is still queued or failed, you'll know. See Message status in action for free
• Schedule reports
  Love data crunching? Set scheduled reports to be delivered to you automatically each week or month, in a convenient .csv format. See Schedule reports in action for free
• Message log
  Looking for a message you sent? Or a particular reply from a particular contact? We keep a detailed message log of every single SMS you've sent or received, so you can easily search a specific one or report on a bunch. See Message log in action for free
• Transactions & activities
  If you are a fan of bank statements to understand why your balance is a certain way, you will absolutely love our transaction reports... Or if you wonder what your users have been up to, our activity logs will get your cravings sorted! See Transactions & activities in action for free
• Previous campaigns success
  Go back to that online SMS campaign you sent 6 months ago and review the message you wrote, how many people replied and any other data that will help you improve your future SMS campaigns. See Previous campaigns success in action for free
• Accounts reports
  If you are an SMS Central Premium Partner and manage multiple subaccounts, you are able to run from your Manager Portal reports on all or some of your accounts. See Accounts reports in action for free