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If you own a SaaS business, you know that one of your biggest (if not the biggest) enemy is churn rate. If churn is not managed properly, it could result in lost revenue (or worse, the business experiencing negative revenue growth). Since SaaS encompasses so many different types of businesses, the target market is phenomenally […]

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Twitter will send you alerts… via SMS

There seems to be an ongoing trend with emergency alerting systems flourishing. Hoping on this trend, yesterday Twitter launched Twitter alerts, a new feature that allows Twitter users to receive critical tweets in times of emergency on their phones. It’s a fantastic move for Twitter since, as Fast Company mentions, they are “making an unofficial […]

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Release for Export

We are not going global or anything like that. But in this week’s release you’ll find many features you’ve been requesting for a while, including exporting contacts, pool of numbers available for everyone and low balance notifications. In this post I’ll include the highlights, but if your want a full rundown check out the our Product […]

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Web SMS Portal – New features recap!

This new financial year has seen an unprecedented amount of new features and goodies delivered by our tech team. Here’s a brief list in case you missed our emails or release notes. Manager Portal If you are a reseller, a franchise, or anyone managing subaccounts, the Mighthy Web SMS Manager was released to make your life […]

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API Reference – Special Characters

We’ve noticed that some messages have been sent via our API which contained characters that wouldn’t get through the carriers and delivered to the phone. Unfortunately, in some cases these invalid characters were also causing some issues with our queueing system and were resulting in some messages getting stuck in the queue. So we’ve decided […]

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Watch out for email scam!

We need to encourage you to be more vigilant with your SMS Central account details following a scam or “phishing” email being circulated. Today we were made aware of an email scam being circulated, claiming to be from SMS Central. This email phishing scam included a request for people to update their SMS Central account […]

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Don’t be that SPAM guy….

No one likes receiving SPAM. Getting a sly email about cheap pharmaceuticals is not great, but receiving a text message from a company you don’t have any business with is a pain… it’s invasive and a waste of time. A recent case saw McDonald’s warned over sending emails to people who had not requested them, as part of […]

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v2.0

It’s been some intense couple of months, but finally today we are able to ship the newest version of our customer portal. The first stage of this massive deployment will be to allow all new customers and current customers with only one account to use the new version of our application. If you have sub-accounts, […]

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